Last updated: June 21, 2025
This Privacy Policy describes how BAW Creative Ltd (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or communicate with us via www.bawcreative.co.uk (the “Site”) or otherwise engage with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” refers to any customer, website visitor, or other individual whose information we collect in the course of delivering our Services.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on our Site with the revised “Last updated” date.
How We Collect and Use Your Personal Information
We collect personal data to provide our services, communicate with you, fulfil legal obligations, protect our rights, and enhance your experience. This includes data you provide, data we collect automatically, and data received from third parties.
What Personal Information We Collect
Information You Provide Directly:
- Name, email, phone number, billing and delivery address
- Account login and security info
- Project queries or support requests
- Payment confirmation and purchase history
Information Collected Automatically:
- IP address, device and browser info, location (via IP), session duration
- Behavioural data (pages visited, actions taken)
Information from Third Parties:
- Payment processors (e.g. Stripe, PayPal)
- Software providers (e.g. analytics or CRM tools)
- Hosting and project delivery platforms (e.g. Notion, Slack, Trello)
How We Use Your Information
- To provide Services (fulfil contracts, respond to enquiries, deliver work)
- To improve and personalise your experience on our Site
- For marketing and advertising, where legally permitted
- For fraud detection and security
- To meet legal obligations
If you are in the EEA or UK, we rely on legitimate interest, contract fulfilment, or consent as legal bases under Art. 6(1) of the GDPR.
Cookies
We use cookies and similar tracking technologies to operate and improve our Site. You can manage cookie preferences via your browser settings. Full details are in our Cookie Policy (if applicable).
How We Disclose Personal Information
We may disclose your information to:
- Service providers (e.g. email tools, cloud storage, payment processors)
- Professional advisors (legal, tax, IT security)
- Advertising or marketing platforms (where consent is given)
- Affiliates and subcontractors supporting BAW Creative’s operations
- Authorities, where required by law
We do not “sell” or “share” personal data under UK or EU law definitions.
User-Generated Content
Any reviews, testimonials, or public comments submitted via our Services may be visible publicly. Please avoid submitting confidential or sensitive personal data in those areas.
Third Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices or content on external sites. Always review their privacy policies before sharing personal information.
Children's Data
Our Services are not intended for individuals under 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
Security and Retention
We employ appropriate security measures but cannot guarantee 100% protection. Information is stored as long as needed to deliver services, meet legal obligations, or resolve disputes.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction or deletion
- Withdraw consent at any time
- Object to or restrict processing
- Request data portability
- Lodge a complaint with a regulator
To exercise your rights, email us at support@bawcreative.co.uk. We may request verification before acting on your request.
International Data Transfers
If your data is transferred outside the UK or EEA, we ensure appropriate safeguards (such as standard contractual clauses) are in place.
Microsoft Clarity and Advertising Tools
We may use Microsoft Clarity and similar tools to understand how visitors interact with our Site. This helps us improve performance and marketing. These tools may collect cookies and other data. See Microsoft’s Privacy Statement for details.
Contact Us
For questions or data rights requests:
BAW Creative Ltd
Mitchell's Industrial Park,
Bradberry Balk Ln,
Pond Hill,
Wombwell,
Barnsley S73 8HR
Email: support@bawcreative.co.uk
Phone: 07875213354
We are the data controller of your personal information unless otherwise stated.